Shipping & Returns
HOW MUCH IS SHIPPING?
We offer FREE USPS priority shipping for all domestic (US) orders. We offer 3 day express global shipping at $35 flat rate. You're responsible for duties if occurred at customs. For more inquires, please text our team 646-494-7829 or direct message us on instagram @MinjiSwim. Someone will get back to you on the same day
WHEN WILL MY ORDER ARRIVE?
Orders are generally delivered within 2-5 working days except the stated items in descriptions or custom orders. There can be the occasional customs or courier delay which may affect your delivery timeframe. Orders are prepared and shipped out every Tuesday and Friday at 3pm EST(orders placed by 12pm EST on Tuesdays and Fridays will ship out on the same day)
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched, if you do not receive one please email firstname.lastname@example.org and let us know. MINJI SWIM is not responsible for lost packages. You may request for signature confirmation. Please ensure your delivery address is attended during business hours. We CANNOT send to PO BOXES, please ensure a street address is supplied.
WHICH COURIER DO YOU USE?
We use USPS
For hygienic reasons, Items may be returned within 14 days of receiving for exchange or store credit only. You must notify us within 3 days of receiving your order.
Sale items are not eligible for Exchange or Store Credit. No Exceptions.
Unworn items must be returned in original packaging- with hygiene liner still attached, MS tags, and garment bag.
If items are not returned in original condition, items will be sent back to you.
Customer is responsible to insure package and send back with a signature required to assure receipt of return.
Minji Swim is not responsible for any loss or return that has not been insured or signed for.
We do not reimburse for return/exchange shipping.
Customer is responsible for all shipping costs back to us.
Exchanges and Store credits are processed within 7 business days upon receipt.
You are allowed up to 1 exchange per Return Order.
How to care for your Bikini
Minji Swim is made with high quality material. Hand wash in cold water separately. Do not machine wash.
Lay flat to dry, do not iron.
Do not use bleach or harsh ingredients.
Not recommended for heated pools or spas.
Keep away from rough surfaces, suntan lotions and oils.